| SPEAKER SPONSORS | | BREAKFAST SPONSOR | | LUNCH SPONSOR |  
| | Sponsorships Available
Contact Amanda Henderson at
amanda@caikeystone.org | |  |
TABLE TOP SPONSORS CAI's Keystone Education Conference offers timely and informative educational content for all member types - including homeowners and elected association leaders, community managers, and business partners serving the industry. Learn, connect and grow at this unique education conference.Schedule at a Glance8:00 AM - Registration, continental breakfast, sponsor trade show
9:00 AM - Opening General Session and Sponsor Recognition (1 CEU)
10:30 AM - Break
10:45 AM - Breakout Sessions - 45 minutes by member type (1 CEU)
11:30 AM - Break with Sponsor visits
11:45 AM - Breakout Sessions - 45 minutes by member type (1 CEU)
12:30 PM - Lunch and Closing Session
2:00 PM - Event ends Opening Session: Self-Care & Accountability: Finding that Work/Life BalanceStressed out at work? Juggling the demands of work and home life? This session will showcase how to address the increasing demands on a stressed-out workforce. Topics to be covered include: - Addressing mental health issues and burnout
- Irate and angry homeowners and the impact on staff.
- Strategies to better manage these issues and provide a better work-life balance between work and home.
Presenter: Bob Rogers, CMCA, AMS, Director Client Relationship Management, FirstService Residential Breakout Sessions ISession 1: Are You Looking to Spice Up Team Meetings But Don't Know How? This session will explore how to use everyday materials to create fun and memorable icebreakers and exercises meant to foster communication, enhance teamwork and engage your team. A few sample exercises of different lengths will be presented during this session. This session is targeted towards business partner members but is open to all who are interested in the topic. Presenter: Jamie Cooperstein, CEO of J. Cooperstein Hospitality Consulting, LLC Session 2: Board Alignment: Creating a Highly Functioning BoardDo you face the challenge of how to deal with unresponsive Board members and boards that don’t get along? Do you have a board that micro-manages? This panel discussion will present strategies to address board issues and create a board that performs at a highly-effective level. Panelists: Andrew Sytnik, CMCA, FirstService Residential; Crystal Bjorkland, CMCA, AMS, CAMCO; Ciearra Neidigh, CMCA, AMS, CCR Management
Breakout Sessions IISession 1: Hiring & Retaining Talent
Hear from HR professionals on tips and strategies for hiring in a tight labor market and how companies and organizations can retain talent through workplace rules, policies, programs, compensation, and benefits. This session is targeted towards business partner members but is open to all who are interested in the topic. Presenters: Stephen Farley, Talent Acquisition Manager, FirstService Residential Management; Megan Gigliotti SHRM-SCP, JGS Insurance Session 2: Developer Transition Process and Community CompletionYou’ve hit the threshold of units conveyed and you’re ready to transition the community to full homeowner control. Learn the process and critical steps including the importance of a Transition Audit, a Transition Study, and learn how to negotiate with the developer.
Panelists: Christina Rossetti Hartnett, CMCA, AMS, CCR Management; Meg Kitchin, CMCA, AMS, PCAM, Associa MidAtlantic; and Mohammed Salyani, Wilkin & Guttenplan Lunch and Closing Session: De-Escalating Conflict Does it ever seem like you are surrounded by conflict on a daily basis? Events outside our control, as well as divisions among the public are impacting daily life in community associations and elsewhere. Homeowners are arguing with each other over political signs, arguing with the board over assessments, and sometimes arguing with management and staff. Outside conflicts can also be unknowingly brough into your community or building through non-existent or lax security. Our panel of presenters will address methods to de-escalate conflicts before they get out of control. Presenters: Jamie Angelo, FirstService Residential , Sean Betz, OPS Security, Marc Levinson, CMCA, AMS, The Philadelphian Covid-19 Code of Conduct for Events
The chapter has adopted a Covid Code of Conduct for all in person meetings and events. Whenever you register for an event, you agree to abide by the terms of these policies. Click here for the Covid-19 Code of Conduct for Events.
By submitting a registration for a CAI chapter program or event, attendees agree to the CAI Communicable Disease Related Hold Harmless, Release, Waiver of Liability, and Indemnity Agreement. Click the link to review the terms of this waiver. You
will be required to agree to the terms of this waiver in the event registration checkout process. Business Partners - wish to sponsor a block of 5 manager or homeowner attendees at a discount? Contact a member of the staff for block pricing and to register your sponsored attendees.
Are you a member? Be sure to sign in before you register to receive your member discount on your event registration.
Members save $30 on registrations for this event. Register before the September 19th Early Bird Registration Deadline and save another $10 off the regular registration fees below. Early Bird Registration Rate - register by September 19th
CAI Member Managers - $69; Non-members - $99
CAI Member Homeowners -$39; Non-members - $69
CAI Member Business Partners -$89; Non-member $119 Regular Registration Rate
CAI Member Managers - $79; Non-members - $109
CAI Member Homeowners -$49; Non-members - $79
CAI Member Business Partners -$99; Non-member $129 Registrations made onsite, on the day of the event, will be an additional $10 for all regular registration rates listed above.
Not a member? Join today and save on registration fees!
This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification. This course will earn managers (4) continuing education credit hours.
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