All community association managers are invited to CAI's annual Spring Managers Symposium. Connect and collaborate with colleagues, visit with sponsors, and earn 4 continuing education credits from a variety of educational sessions.

Schedule at a Glance

Tabletop Sponsors

8:00 AM - Registration with Continental Breakfast and Sponsor Networking
8:45 AM - Opening Session
9:45 to 10:15 AM - Micro Session
10:15 to 10:30 AM - Coffee Break with Sponsors
10:30 to 11:30 PM - Session II
11:30 to 12:00 PM - Networking with Sponsors
12:00 to 1:30 PM - Lunch with Closing Session

Opening Session: MANAGING HARRASSMENT AND HOSTILE ENVIRONMENTS IN A COMMUNITY ASSOCIATION

Presenter: Steven L. Sugarman, Esq., CCAL & Connor Thomson, Esq. | Gawthrop Greenwood, PC

Today more than ever, managers are grappling with neighbor-to-neighbor disputes and hostile environment harassment.  Such hostility can wreak havoc within the community association and on a management team.  In this interactive program, you will have an opportunity to hear what our courts are now saying about such disputes and how managers and their boards can effectively manage and control such hostilities.

Micro Session: Brilliance in the Room Session

Panel Speakers: Holly Stimmel, First Citizens Bank; Mohammed Salyani, WilkinGuttenplan; Brian Chambers, CMCA, AMS, Associa; and Donna Faith, CMCA, AMS, PCAM, PMI Property Management, Inc.

This interactive micro session brings together three unique perspectives—two community managers, a business partner, and a business partner who previously worked as a community manager—to explore effective ways to connect, collaborate, and build meaningful professional relationships.

This session will focus on practical insights around networking, breaking the ice, and fostering authentic connections between community managers and business partners. Panelists will share real‑world experiences, tips, and strategies that have worked for them, while inviting audience engagement and dialogue.

Don't miss this engaging opportunity to learn from peers who truly embody the idea that there is “brilliance in the room.”

Session II: Embrace AI, How Boards Can Work Smarter Not Harder
Presenter: Frank Cicala, The Baldwin Group

Learn how community association boards can use AI tools like ChatGPT to streamline communication, simplify operations, improve documentation, and reduce risk. This practical, non-technical session breaks AI down into real-world applications boards can implement immediately to make smarter decisions and strengthen their communities.

Lunch & Closing Session: Roundtable Discussion on Structural Integrity & Reserves 

Presenters: Dave Kiessling, RCS, RS, PS&S & Barry Bauman, CMCA, AMS, PCAM, 5000 Boardwalk Condominium Association, Stefan Richter, Esq., CCAL, Clemons Richter & Reiss, PC 

Register Early & Save

Don’t miss out! Register by March 3, 2026 for Early Bird Savings and enjoy $20 off the regular registration fees below. 

Not a member? Join today and save again - Members save $70 on registration fees for this event.

Registration Fee

CAI Member Managers - $89; Non-members - $159
CAI Member Homeowners -$69; Non-members - $139
CAI Member Business Partners -this event is only open to business partner sponsors. Contact the chapter office if you are interested in sponsoring this event. 

Payment for event registrations is expected at the time of registration.

Managers attending this program for continuing education will only be awarded credits for those sessions you attend. Managers who leave the program early will not receive the full continuing education credits for this program.

Not a member? Join today and save on registration fees! CAI Keystone delivers an experience that is much more valuable than the registration fee for events. But if you're registering as a non-member, you're paying significantly more for that valuable experience. Save yourself some dough - join today! If you would like to discuss the benefits of membership, please contact Amanda Henderson at  267-367-5474 or email Amanda@caikeystone.org.

   This course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification. This course will earn managers (4) continuing education credit hours.

Covid-19 Code of Conduct for Events

The chapter has adopted a Covid Code of Conduct for all in person meetings and events. Whenever you register for an event, you agree to abide by the terms of these policies. Click here for the Covid-19 Code of Conduct for Events. By submitting a registration for a CAI chapter program or event, attendees agree to the CAI Communicable Disease Related Hold Harmless, Release, Waiver of Liability, and Indemnity Agreement. Click the link to review the terms of this waiver. You will be required to agree to the terms of this waiver in the event registration checkout process.