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Mental Health: Awareness and Approaches to Dealing with Impaired Homeowners
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You are not imagining it—some residents have become unreasonably demanding and cruel! Equip yourself with mediation tools to work with difficult personalities and effectively deal with people who lack the ability to be reasonable. Learn how to protect your mental health in a demanding profession: this session is for managers and board members and will cover the following topics:
1. Identifying High Conflict Personalities
2. Tools to Deal with High Conflict Personalities
3. Mediation Strategies
4. Building Fire Walls to Protect Your Mental Health from High Conflict Personalities
5. How to Not take the Personal, Personally
After you register, you will have 60 days to access the webinar link in your online classroom and to view the program. Attention Managers: If you do not view the recorded webinar, you will not receive continuing education credits.
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