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2026 State of the Industry Breakfast
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2026 State of the Industry Breakfast

1/20/2026
When: Tuesday, January 20, 2026
8:15 AM to 11:15 AM
Where: The Union League of Philadelphia
140 South Broad Street
Philadelphia, Pennsylvania  19102
United States

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PRESENTED BY


 

Breakfast Sponsors

        

 

Tabletop Sponsors

 

        


2026 State of the Industry Breakfast

CAI's Managers Committee presents the Chapter's annual State of the Industry Breakfast 2026! Join us at The Union League of Philadelphia for a deep dive on the past, present and future of community associations.

Schedule at a Glance

8:15 AM - Registration & Hot Breakfast, Sponsor Tables

8:55 AM to 9:05 AM - Welcome and Sponsor recognition

9:05 AM to 10:00 AM - Opening Session

10:05 AM to 11:05 AM - Closing Session

11:15 AM Closing Announcements

Opening Session: 2026 State of the Industry: Trends, Challenges & Opportunities for Community Associations 

As we embark on a new year in community association management, the 2026 “State of the Industry” presentation offers a comprehensive look at the current landscape — and where we’re headed.

  • Provide a high-level overview of key developments affecting community associations across the region served by CAI Keystone (Pennsylvania, Southern New Jersey, Northern Delaware).
  •  Highlight emerging trends and best practices in governance, operations, maintenance, and resident relations — shaped by recent shifts in regulation, economics, and resident expectations.
  •  Examine challenges that community associations are facing today (e.g., aging infrastructure, compliance demands, financial planning, evolving community demographics).
  • Offer actionable opportunities and strategies for association boards, community managers, and business-partners to proactively adapt and thrive — focusing on leadership, transparency, fiscal responsibility, and long-term sustainability.
  •  Facilitate peer learning by sharing case examples, lessons from recent industry changes, and a forward-looking outlook for 2026 and beyond.

This presentation aims to equip attendees — whether community managers, board members, homeowners, or service providers — with the insights and tools needed to lead and govern successful, resilient communities in a rapidly changing environment.

Presenter: Kelly Zibell, AMS, PCAM, Communitas | 2026 President-Elect of Community Associations Institute

          Board of Trustees

Closing Session: Time to Wake Up: The Industry is Evolving

Michael Mendillo, President, FirstService Residential will share his thoughts on the evolution of the industry. He will cover culture, hospitality mindset, change behavior, the importance of dedicated specialists, and innovation. 

Presenter: Michael Mendillo, President, FirstService Residential

 

Are you a member? Be sure to sign in before you register to receive your member discount on your event registration.

Register Early & Save

Don’t miss out! Register by January 6th, 2026 for Early Bird Savings and enjoy $20 off the regular registration fees below. 

Not a member? Join today and save again - Members save $50 on registration fees for this event.

Registration Fee:
CAI Member Managers - $69; Non-members - $139
CAI Member Homeowners -$59; Non-members - $119
CAI Member Business Partners -$79; Non-members - $149

Payment for event registrations is expected at the time of registration.

Managers attending this program for continuing education will only be awarded credits for those sessions you attend. Managers who leave the program early will not receive the full continuing education credits for this program.

Not a member? Join today and save on registration fees! CAI Keystone delivers an experience that is much more valuable than the registration fee for events. But if you're registering as a non-member, you're paying significantly more for that valuable experience. Save yourself some dough - join today! If you would like to discuss the benefits of membership, please contact Amanda Henderson at  267-367-5474 or email Amanda@caikeystone.org.

 This course is (pending) by the Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification. This course will earn managers (2) continuing education credit hours.

Covid-19 Code of Conduct for Events

The chapter has adopted a Covid Code of Conduct for all in person meetings and events. Whenever you register for an event, you agree to abide by the terms of these policies. Click here for the Covid-19 Code of Conduct for Events. By submitting a registration for a CAI chapter program or event, attendees agree to the CAI Communicable Disease Related Hold Harmless, Release, Waiver of Liability, and Indemnity Agreement. Click the link to review the terms of this waiver. You will be required to agree to the terms of this waiver in the event registration checkout process.

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